Technology that serves the people who serve people.
Transforming African businesses and municipalities through innovative technology solutions — since 2017.
(01)Direction
Vision
01To be the leading technology partner for African businesses, driving digital transformation and innovation across the continent.
We envision a future where African businesses leverage cutting-edge technology to compete globally, creating economic opportunities and sustainable growth.
Mission
02To deliver innovative, scalable and secure technology solutions that address the unique challenges and opportunities of African businesses.
We're committed to understanding our clients' needs deeply, collaborating closely with them, and leveraging our expertise to create measurable business value.
(02)Values
What we stand for.
Four principles that shape every line of code, every rollout and every conversation with the people we work with.
Excellence
We pursue excellence in everything we do, from code quality to client interactions.
Collaboration
We believe in the power of teamwork — internally, and side by side with our clients.
Innovation
We continuously explore new technologies and approaches to solve complex problems.
Integrity
We operate with honesty, transparency and ethical standards in all our dealings.
(03)Our journey
From humble beginnings to a national partner.
Every chapter added a new municipality, a new capability, and new trust from the institutions that serve South Africans.
2017
Chapter 01
Company established
Zimako was officially established and registered with the CIPC. In the same year, we developed and launched our first indigent verification software for municipalities.
2018
Chapter 02
First major CRM implementation
Appointed by Joburg Water to install and configure a customised Customer Relationship Management (CRM) system to enhance service delivery and customer support operations.
2019
Chapter 03
Expansion into KwaZulu-Natal
Partnered with Amauhle to assist in the rollout of an indigent verification programme for Ndwedwe Local Municipality, enabling effective targeting of social support services.
2020
Chapter 04
National-scale indigent verification
Commissioned by ZMS to design and develop a scalable indigent verification system for 15 municipalities across South Africa, significantly expanding our national footprint.
2021
Chapter 05
Vhembe District Municipality
Awarded a contract by Vhembe District Municipality to build and implement a robust indigent verification system, tailored to local needs and integrated with municipal data systems.
2022
Chapter 06
Revenue enhancement initiative
Engaged by Victor Khanye Local Municipality to assist with revenue enhancement strategies, focusing on digitisation, data cleansing and billing-system optimisation.
2023
Chapter 07
Digital payments & billing automation
Appointed by Mohokare Local Municipality to implement a digital payment solution, including automated distribution of municipal statements and payment-gateway integration.
2025
Chapter 08
Into the private sector
Zimako expanded beyond the public sector, bringing its platforms to private-sector clients — from debt-recovery specialists to capital partners — while developing and deploying intelligent systems.
2026
Chapter 09
SmartKollect & Kaya AI
SmartKollect, our debt-management platform, is now used by Mahikeng Local Municipality, MHRB, SL Recovery and Calibre Capital Partners — and Kaya AI brings AI agents that chat, talk and act on live account data around the clock.